On this page
- Every store has its own admin at
/s/{store}. All paths in this guide are relative to the store admin, e.g./settings/shippingmeans/s/{store}/settings/shipping. Never add/s/{store}yourself. - The admin has a left sidebar (sections), and many sections have a tab bar at the top. Settings is a row of tab pills.
- Staff only see sidebar items and tabs their role allows (see "Staff permissions" at the end). Owners and admins see everything; only the owner sees Plan & billing.
- Some features only appear on certain plans (Subscriptions, Age verification / Compliance rules). The admin hides what a plan lacks instead of showing it locked.
- Forms with changes show "Unsaved changes" and ask "Leave without saving?" if you navigate away.
Sidebar (in order)
| Sidebar item | Path | Who sees it (staff area) |
|---|---|---|
| Home | / | Everyone |
| Orders | /orders | Orders |
| Abandoned carts | /abandoned-carts | Orders or Customers |
| Subscriptions | /subscriptions | Orders — only on plans with subscriptions |
| Returns | /returns | Orders (badge: requests waiting) |
| Products | /products | Products |
| Customers | /customers | Customers (badge: wholesale applications waiting) |
| Loyalty | /loyalty | Customers |
| Gift cards | /gift-cards | Customers or Orders |
| Reviews | /reviews | Products or Customers (badge: reviews pending approval) |
| Discounts | /discounts | Discounts |
| Marketing | /marketing | Marketing & email |
| Reports | /reports | Reports & analytics |
| Media | /media | Media |
| Storefront | /storefront | Storefront |
| Pages | /pages | Storefront |
| Menus | /menus | Storefront |
| Blog | /blog | Storefront |
| SEO | /seo | Storefront |
| Apps | /apps | Apps or Settings |
| Settings | /settings/… (opens the first tab you can use) | varies per tab |
Also in the sidebar: View store (opens your storefront), the store switcher at the top (switch store, All stores, Create store) and your user menu at the bottom (Account & security — password and two-step login — and Log out).
Section tabs
- Products: Products
/products· Inventory/products/inventory· Categories/products/categories· Brands/products/brands· Option sets/products/option-sets· Filters/products/filters. Import wizard:/products/import. Product editor:/products/{id}. - Customers: Customers
/customers· Groups/customers/groups. Customer page:/customers/{id}. - Loyalty: Overview
/loyalty· Members/loyalty/members· Referrals/loyalty/referrals· Settings/loyalty/settings(needs Customers + Settings access). - Marketing: Overview
/marketing· Campaigns/marketing/campaigns· Automations/marketing/automations· Segments/marketing/segments· Contacts/marketing/contacts· Sales channels/marketing/channels(Google / Meta / TikTok product feeds; Marketing can view, Settings can change) · Messages/marketing/messages(SMS/WhatsApp log; Customers or Marketing access). - Reports: hub
/reports; detail reports/reports/sales,/reports/products,/reports/categories,/reports/brands,/reports/customers,/reports/discounts,/reports/taxes,/reports/payments,/reports/returns,/reports/inventory. - Storefront: Theme
/storefront· Themes/storefront/themes· Header & footer/storefront/header-footer· Templates/storefront/templates· Popups/storefront/popups· Forms/storefront/forms(badge: unread submissions). - Blog: Posts
/blog· Categories/blog/categories. Post editor/blog/{id}. - SEO: Audit
/seo· Redirects/seo/redirects· 404s/seo/404s· AI writer/seo/ai· Settings/seo/settings(Settings access).
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