Features
Every part of the store, built in
25 features designed as one system, so a sale at the till, a subscription renewal and a booking deposit all land in the same orders, stock and reports. Browse by what you want to get done.
- features
- 25
- storefront languages
- 30
- free trial, no card
- 14 days
013 features
Design & build
Your storefront, pages and web address.
Online store builder
A drag-and-drop editor for pages, headers, footers, product and collection templates, popups and forms.
- 66 widgets, from headings to live product grids
- Edit desktop, tablet and mobile separately
- Header, footer, product and collection templates with display rules
- Popups with exit, scroll, delay and click triggers
- Revisions, undo/redo and saved section templates
Availability: Included on every plan
Themes
Six complete store designs you can preview on your own products before installing — with an automatic backup.
- Orchard, Atelier, Market, Noir, Cloud and Studio — all free
- "Preview on my store" with desktop, tablet and mobile views
- Backup taken automatically before every install
- Replace everything, or change the design and keep your pages
- Fully editable afterwards in the store builder
Availability: Included on every plan — free themes can be installed during the trial
Domains & hosting
A free mysellorchard.com address, your own domain with free SSL, managed hosting and media storage for every store.
- Free yourstore.mysellorchard.com address that always works
- Connect a domain you already own, with www forwarding
- SSL certificates issued automatically, at no extra cost
- Step-by-step DNS records and automatic checks
- 5 GB, 25 GB or 100 GB of media storage
- Several stores under one account, each with its own plan
Availability: Hosting and the free address on every plan; custom domains on paid plans
022 features
Catalog
What you sell and how it's described.
Products & inventory
Variants, personalisation, pre-orders and stock counted per location, with imports from Shopify and WooCommerce.
- Up to three options per product, with reusable option sets
- Show each flavour or colour as its own card in listings
- Stock kept per location, with transfers and stock counts
- Custom fields with paid add-ons and shopper file uploads
- Pre-orders with limits, and automatic back-in-stock emails
- CSV import from Shopify, WooCommerce, BigCommerce or any spreadsheet
Availability: Every plan — 500 products on Basic, 10,000 on Pro, unlimited on Advanced; 2, 5 or 20 stock locations
Digital products
Sell downloads and license keys with private files, download limits, expiring links and instant delivery.
- Private file storage — files up to 2 GB each
- Instant download email and a downloads page per order
- Download limits and link expiry, store-wide or per product
- License-key pools assigned one per unit sold
- Files per variant, and replace a file for every past buyer
Availability: Included on every plan
031 feature
Checkout & payments
Getting paid, every way customers like to pay.
Checkout & payments
A one-page checkout connected to your own Stripe, PayPal, Square, Authorize.net or NMI account, with express wallets and pay-later.
Availability: Included on every plan
- Stripe, PayPal, Square, Authorize.net and NMI
- Apple Pay, Google Pay, Link, PayPal and Venmo express buttons
- Klarna, Afterpay, Affirm and PayPal Pay Later
- Cash on delivery and bank transfer
- Full and partial refunds through your provider
- No transaction fees added by SellOrchard
044 features
Ways to sell
In person, by appointment, on repeat and wholesale.
Point of Sale
A tablet-first till for shops, markets and pop-ups that sells from the same stock, customers and reports as your website.
- Barcode scanners, camera scanning and quick keys
- Split payments: cash with change, card terminal, gift card, store credit
- Shifts with opening float, cash in/out and Z-reports
- 80mm printable receipts, or send by email or text
- Returns and exchanges at the till
Availability: Pro and Advanced plans — included in the free trial (test mode)
Bookings
Sell appointments and classes with staff calendars, real-time slots, deposits, reminders and self-service rescheduling.
- One-to-one appointments or classes with a seat capacity
- Staff, rooms and equipment with their own weekly hours
- Deposits as a percentage or a fixed amount
- Email and SMS reminders before each booking
- Customers cancel or reschedule within your rules
Availability: Pro and Advanced plans — included in the free trial (test mode)
Subscriptions
Subscribe & save on any product, with automatic renewals, payment retries and a portal where customers manage their own plan.
- Weekly or monthly plans, every 1 to 12 intervals
- Subscribe & save discounts up to 50%
- Automatic card renewals through Stripe
- Retries after 1, 3 and 7 days before a plan lapses
- Customers skip, pause, swap and change dates themselves
Availability: Pro and Advanced plans — included in the free trial (test mode)
Wholesale & B2B
Customer groups with trade prices, quantity breaks, minimum orders, tax exemption and pay-by-invoice terms.
- Customer groups with a percent off or fixed prices per variant
- Quantity breaks like "Buy 10+ for $8 each"
- Wholesale application form with approve or reject
- Net terms: pay by invoice in 7 to 60 days
- Minimum order, tax-exempt and free-shipping groups
- Option to hide prices from guests
Availability: Included on every plan
054 features
Marketing & growth
Bringing shoppers back and turning them into regulars.
Marketing & SEO
Discounts, abandoned-cart recovery, popups, product feeds, pixels, your email tool and a full SEO toolkit with a blog.
- Codes, automatic discounts and Buy X Get Y
- Abandoned-cart emails in up to three steps
- Google, Meta and TikTok product feeds
- Syncs subscribers to Mailchimp, Klaviyo, Brevo, Omnisend or iResendly
- SEO audit, redirects, 404 log and a built-in blog
Availability: Included on every plan — server-side conversion events on Pro and Advanced
Gift cards & store credit
Sell digital gift cards with scheduled delivery, issue cards by hand, and refund to store credit.
- Gift-card products with amounts as variants
- Recipient name, message and a send date up to 90 days ahead
- Shoppers stack up to five codes at checkout
- Public balance-check page
- Refund orders to store credit instead of the card
Availability: Included on every plan
Loyalty & referrals
Points for orders, reviews and birthdays, VIP tiers with perks, and referral links that reward both sides.
- Points for spending, signing up, reviews, birthdays and newsletter sign-ups
- Fixed rewards or a flexible points slider at checkout
- VIP tiers with point multipliers and free shipping
- Referral links with a friend discount and a referrer reward
- Pending period that protects you from returns
Availability: Included on every plan
Product reviews
Collect star ratings, photos and verified-buyer reviews, moderate them, and reply in public.
- Verified-buyer badges from real orders
- Review-request emails a set number of days after delivery
- Up to four photos per review
- Moderation queue with bulk publish, hide and delete
- Public replies from your store
- Ratings in Google-ready structured data
Availability: Included on every plan
064 features
Orders & operations
Shipping, returns, suppliers and notifications.
Shipping & fulfillment
Shipping zones with flat, weight and price-based rates, local pickup per location, and ShipStation for labels, live rates and tracking.
- Zones by country or region, plus a rest-of-world zone
- Flat, weight-tiered and order-value-tiered rates
- Local pickup from any of your locations
- ShipStation order sync with tracking sent back
- Live carrier rates at checkout from your ShipStation account
Availability: Included on every plan
Returns & exchanges
A self-service returns portal with reasons, photos, approval, restocking and refunds to card or store credit.
- Shoppers request returns from their order page
- Your own reasons, with photos required where it matters
- Refund, store credit or exchange resolutions
- Restocking fees for chosen reasons
- Condition and restock decided per item on arrival
- A full timeline on every return
Availability: Included on every plan
Dropshipping & print-on-demand
Send purchase orders to your suppliers automatically and sell Printful or Printify products with your own markup.
- Suppliers receive purchase orders by email, CSV or signed webhook
- A no-login page where suppliers add tracking
- Connect Printful or Printify with your own API token
- Import POD products with mockups, variants and costs
- Orders routed to the right supplier when they're paid
- Profit and margin from your cost prices
Availability: Pro and Advanced plans (try it in test mode during the free trial)
Order notifications
Order emails in your shopper's language, SMS and WhatsApp updates through your own Twilio account, and email from your own domain.
- Emails for confirmed, shipped, ready for pickup, delivered, cancelled and refunded orders
- SMS and WhatsApp updates per order event
- Your own Twilio account — messages billed by Twilio
- Send email as orders@yourdomain.com
- Opt-in at checkout and automatic STOP handling
- A log of every text sent and received
Availability: Order emails on every plan; SMS & WhatsApp and your own sender domain on paid plans
072 features
International
Languages, currencies and regional rules.
Sell in 30 storefront languages and in your shoppers' currencies, with rounding rules, fixed prices and translated URLs.
- 30 storefront languages, including right-to-left Arabic, Urdu, Hebrew and Persian
- Automatic or manual exchange rates with an optional markup
- Rounding rules like .99, .95 or whole numbers
- Fixed prices per currency when you want them
- Translated URLs, hreflang tags and per-language sitemaps
Availability: Included on every plan — 2, 5 or 20 languages and 1, 5 or 50 extra currencies by plan
Age gate, checkout age confirmation, ID checks with order holds, regional sales rules, excise taxes and adult-signature delivery.
- Age gate pop-up with your own wording
- "I confirm I am 21 or older" at checkout
- ID photo and selfie checks that hold orders until approved
- Block products from shipping to chosen countries or states
- Excise tax rules by percent, per item or per ml
- Adult signature on delivery, optional or always
Availability: Compliance plans (from $49/month), or the $20/month Age Verification add-on on Basic, Pro or Advanced
081 feature
Insights
Reports that explain what's happening.
Analytics
Reports on sales, products, customers, discounts, taxes, payments, returns, inventory and bookings — with comparisons and CSV export.
Availability: Included on every plan — CSV exports on paid plans
- Overview with eight KPIs and a sales chart against the previous period
- Detailed reports from products to taxes and returns
- Compare with the previous period or the same time last year
- Count orders by the day they were placed or paid
- CSV export of any report, up to 50,000 rows
094 features
Platform & team
Apps, API, security and the mobile admin.
Apps & API
An app store with OAuth installs and embedded apps, a versioned REST API with scoped keys, and signed webhooks with retries.
- App store with plain-language permission screens
- REST API v1 with 16 read and write scopes
- Cursor pagination, idempotency keys and rate-limit headers
- 20 webhook topics, signed with HMAC-SHA256
- Up to 8 delivery attempts with backoff, plus resend and test events
Availability: App store on every plan — OAuth apps, API keys and webhooks on Pro and Advanced (test mode in the free trial)
Mobile app
Install the SellOrchard admin on your phone's home screen, get push notifications for orders and stock, and run the store one-handed.
- Installs from the browser — no app store download
- Push notifications for new orders, low stock, reviews, returns and bookings
- Quiet hours and per-store notification choices
- Phone layouts with a bottom tab bar and sticky order actions
- Scan a barcode with the camera to adjust stock
Availability: Included on every plan
Team & security
Staff accounts with area-by-area permissions, two-step login, an activity log and clearly marked support sessions.
- Owner, Admin and Staff roles
- Pick exactly which areas each staff member can open
- Two-step login with an authenticator app and backup codes
- Require two-step login for everyone in the store
- Activity log of who changed what
- Device list and recent sign-ins for every account
Availability: Every plan — 2 staff accounts on Basic, 10 on Pro, 50 on Advanced
AI tools
Write product copy, draft products from a photo, rewrite text, generate builder sections and suggest review replies — in your brand voice.
- Product descriptions, bullets and FAQs from your notes
- Create a draft product from a photo
- Improve, shorten, expand or fix any text
- Generate a page-builder section from a prompt
- Suggested replies to customer reviews
- A brand voice applied to every suggestion
Availability: Paid plans — 200 AI credits a month on Basic, 1,000 on Pro, 5,000 on Advanced
Try all of it free for 14 days
Your trial store includes the builder, themes, checkout, Point of Sale, bookings, subscriptions and the developer API — in test mode until you choose a plan. No card needed to start.
No credit card needed to start.