AI tools
A writing partner that sounds like your brand
Tell SellOrchard who you are and how you talk once. Then draft descriptions, tidy up copy and build page sections in seconds — every suggestion waits for you to accept it.
- Brand voice on every prompt
- Suggestions, never auto-saved
- Monthly credits on paid plans
Availability: Paid plans — 200 AI credits a month on Basic, 1,000 on Pro, 5,000 on Advanced
Brand voice
Teach it once, hear it everywhere
In Settings → AI & brand voice, describe your store in your own words, choose a tone — friendly, professional, playful, luxury or minimal — and set the language, your audience and any words or claims to avoid. Every AI tool in the admin uses it.
- Brand voice of up to 1,000 characters
- A list of words and claims the AI must never use
- Instructions forbid inventing prices, materials, certifications or health claims
- Stores on Compliance plans get extra rules: no health claims and nothing that appeals to minors
Where it shows up
Six tools, right where you're already working
Write with AI
In the product editor: turn notes, features and specs into a short description, a full description, bullet points and up to five FAQs. Accept each field separately, or all at once.
Create from photo
Pick a product photo and get a name, descriptions, specs visible in the image, alt text, search keywords and a suggested category — saved as a draft.
Rewrite
Improve, shorten, expand, make friendlier, more formal, fix spelling, or follow your own instruction — with a before-and-after preview.
Generate section
Describe a hero, features, FAQ or about section and get a builder section you can edit and undo.
Suggest reply
A polite, specific reply to a review that you edit before posting.
SEO writer
Meta titles, meta descriptions, image alt text and blog excerpts for one item or up to 50 at once.
In detail
What each tool can do
22capabilities in 5 areas
Product copy
4- Inputs prefilled from the product: name, notes, up to 20 features, specs, category and brand
- Short, medium or long output
- Choose any of: short description, description, bullets and FAQs
- Descriptions in clean HTML with headings, lists and emphasis only
Create from photo
4- Works with a JPEG, PNG, WebP or GIF from your media library
- Specs limited to what is actually visible in the photo
- Suggested categories and brand chosen from your own lists
- Creates a draft product with the image attached, or fills the editor you have open
Rewrite anywhere
4- Available in rich-text editors and plain text areas for descriptions, blog posts and emails
- Works on the selected text or the whole field
- Replace, insert below or cancel after seeing the preview
- Custom instruction of up to 300 characters
Builder, reviews & help
5- Section kinds: hero, features, FAQ, about, testimonials, call to action or custom
- Sections use only real builder widgets; images are left for you to pick
- Review replies thank the shopper, address their points and offer help on negative reviews
- Review replies never promise refunds or compensation
- A help assistant in the admin answers "how do I…" questions with links to the right page (1 credit per answer)
Credits & control
5- Credits reset monthly: 200 on Basic, 1,000 on Pro, 5,000 on Advanced (Compliance plans match their tier)
- 1 credit for copy, rewrites, review replies, help answers and each SEO item; 2 for create-from-photo and sections
- Credits are only used when a suggestion comes back
- Credit cost shown on every AI button, with a meter in settings
- Nothing is saved until you accept it
At a glance
- AI credits a month on Basic
- 200
- on Pro
- 1,000
- on Advanced
- 5,000
- tones to choose from
- 5
Your words stay yours
Help with the writing, not a replacement for your judgement
What the AI won't do
- Publish or save anything on its own
- Make up prices, materials or certifications
- Promise refunds in review replies
- Use the words you've told it to avoid
What you always get
- A suggestion to accept, edit or discard
- Copy built only from the facts you gave it
- Your tone, language and audience
- The credit cost before you click
How many AI credits do I get?
200 a month on Basic, 1,000 on Pro and 5,000 on Advanced; Compliance plans match their tier. The free trial doesn't include AI credits.
How many credits does each tool use?
Product copy, rewrites, review replies and SEO suggestions use 1 credit each. Create-from-photo and generated builder sections use 2. Credits are only taken when a suggestion is returned.
Will AI change my store without asking?
No. Every tool returns suggestions. Nothing is saved, published or sent until you accept it.
Can it write in my language?
Yes. Set the language in your brand voice settings; it defaults to your store's language.
Does it make claims about my products?
It's instructed to use only the facts you provide and never invent prices, materials, certifications or health claims. Always read suggestions before accepting them — you're responsible for what's published in your store.
What happens when I run out of credits?
AI buttons tell you the month's credits are used up. They refill at the start of your next monthly period, or you can move to a plan with more.
Spend less time staring at a blank field
Set your brand voice and let your first product description write itself — then make it yours.
No credit card needed to start.