Skip to content

NewPreview any theme on your own products before you install it. Browse themes

SellOrchard
Marketing

Loyalty points and referrals

Turn on in Loyalty → Settings (/loyalty/settings): sections Program (Loyalty program on, program name, what points are called), Earning (points per amount spent, creating an account, writing a revi…

Updated

  • Turn on in Loyalty → Settings (/loyalty/settings): sections Program (Loyalty program on, program name, what points are called), Earning (points per amount spent, creating an account, writing a review, adding a photo, birthday, newsletter signup, first order bonus; points become available after N days; guests earn too), Redeeming (Fixed rewards table or Flexible rate; minimum to redeem; max % of an order), Expiry, VIP tiers (Add tier: based on amount spent or points; points multiplier; free shipping; perks), Referrals (Referral program on; friend's reward % or amount with minimum order; referrer's reward points / store credit / discount code; friends must be new customers; most rewards per referrer), Notifications.
  • Overview (/loyalty): members, points issued/redeemed, outstanding points, redemption rate, referral stats, top members. Members (/loyalty/members): balances and tiers. Referrals (/loyalty/referrals): Approve and reward or Reject manually.
  • Adjust a customer's points from the Rewards card on their page. Shoppers see a /rewards page, an account Rewards tab, and a "Use points" box at checkout; referral links look like /r/{code}.

Was this article helpful?

Still need help?

Chat with our support team from your store admin — log in and we’ll open the chat for you.

Contact support