Orders
Orders, returns, customers, subscriptions and bookings.
7 articles
- Subscriptions (subscribe & save)Subscriptions section: Offer subscribe & save, Subscription only (hide one-time purchase), plans (every N weeks/months, discount %, label) and which plan is selected first.
- Manage ordersOrders (/orders): views All / Open / Unpaid / To ship / Test orders; search, status, payment status and date filters. Badges: Test, Pre-order, Renewal, Recovered from abandoned cart, Age check, Ove…
- Abandoned carts and remindersA cart counts as abandoned when it has items and an email (captured as the shopper types it at checkout) and no order after the first reminder delay. Abandoned carts (/abandoned-carts): last-30-day…
- Returns and exchangesTurn on in Settings → Returns: Accept return requests, Return window (days from delivery), Approve requests automatically, reasons (tick ones needing a photo), what shoppers can ask for (refund, st…
- Customers and groupsCustomers (/customers): views All / Has account / Subscribed to marketing / Returning / Blocked / Wholesale applications; search, sort, filter by group or segment. Export CSV on paid plans. Custome…
- Gift cards and store creditGift cards (/gift-cards): tabs Active / Used / Expired / Disabled / All; search by code end, recipient. Issue gift card: value, optional own code, expiry, customer, recipient email/name, message, n…
- Bookings and appointmentsPro and Advanced plans (and the free trial, in test mode). Needs the Bookings staff area. Bookings -> Resources: add staff, rooms or equipment (optionally linked to a team member and a location), s…
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